Frequently Asked Questions
Everything you need to know about the world’s safest trampoline.
What makes Springfree® Trampolines safer than traditional ones?
Our patented design eliminates 90% of product-related trampoline injuries by removing hard metal springs, using a hidden frame that sits below the jumping surface, and employing a flexible safety net that prevents falls.
Do you offer professional installation services?
Yes, we provide professional installation services in many regions. You can select 'Professional Installation' at checkout, and our certified team will deliver and assemble your trampoline for you.
Can the trampoline be left outside during winter?
Absolutely. Springfree® Trampolines are built with weather-resistant materials, including powder-coated galvanized steel and UV-stabilized mats, designed to withstand extreme heat, rain, and snow.
What are your shipping and delivery timelines?
Standard shipping typically takes 7-10 business days. Once your order is processed, you will receive a tracking number to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that return shipping costs and restocking fees may apply.
Do you offer financing or payment plans?
Yes, we partner with leading financing providers to offer flexible monthly payment options, allowing you to enjoy your trampoline now and pay over time.